FAQs

Q: How long does each session take?
A: We recommend starting with 15 minutes. The heat and massage cycle runs for up to 30 minutes — the perfect amount of time to let your neck fully decompress and relax.

Q: Is it safe to fall asleep while using it?
A: Yes. The pillow features an automatic shutoff every 30 minutes and temperature regulation capped at 122°F (50°C), so you can drift off without any worry.

Q: Will this work for my specific condition?
A: Our pillow is designed for all ages and body types. That said, if you have a specific medical condition, we always recommend checking with your healthcare provider first.

Q: What if it doesn't work for me?
A: Then we don't want your money. Our 90-night guarantee means you can try it risk-free and return it for a full refund if you're not satisfied — no questions asked.